Shipping Costs and Delivery

Tinkle-pea will despatch your order with the courier/post office the next working day for all online orders placed and paid for before 16:30 each day subject to the following conditions below. Please note that delivery time varies depending on the area you live in.

  1. Where a payment is made by eft proof of payment must be provided. Tinkle-pea reserves the right to wait until the payment has cleared into our bank account before shipping large orders or when it is a new customer placing the order.
  2. Where a payment has been made by credit card using payfast Tinkle-pea reserves the right to wait until the payment has cleared before shipping. This can take up to 2 working days. We will apply this rule particularly on large orders.

PAYMENT:

Payment is required before each order is shipped. We would appreciate payment on the day that the order is placed.

Failure to pay for the order within 1 week of it being placed will result in us automatically cancelling your order. We will send at least 2 follow-up emails before the order is cancelled.

If you have placed an order and for any reason decided to cancel it before payment is made, we would appreciate it if you could just let us know by email. This will allow us to release the stock back onto our online store.

DELIVERY BY COURIER:

Our courier companies operate on working days only (Mon – Fri). They do not deliver or collect over the weekend or on public holidays.

Our courier companies DO NOT deliver to some remote areas (e.g. rural area, farm or resort). If your delivery address falls in a remote area please contact us before placing your order so that we can decided on the best delivery option for you (possibly SA Post Office, or delivery to a friend in the nearest town).

STANDARD COURIER COSTS: All delivery times given are from date of shipping.

EASTERN CAPE (updated o2/02/2015)

Eastern Cape Main Centers: East London, Port Elizabeth, Uitenhage
Courier Cost: Free for orders over R400, R70 for orders below R400.
Delivery Time: 2-3 working days from date of shipping.

Regional Eastern Cape (excluding some rural areas, farms and resorts)
Courier Cost: Free for orders over R800, R80 for orders between R400 and R799, R160 for orders below R200.
Delivery Time: 3-5 working days from date of shipping.

FREE STATE (udpated 31/01/2015)

Free State Main Centers: Bloemfontein, Welkom
Courier Cost: Free for orders over R400, R70 for orders below R400.
Delivery Time: 2-3 working days from date of shipping.

Regional Free State (excluding some rural areas, farms and resorts)
Courier Cost: Free for orders over R800, R80 for orders between R400 and R799, R160 for orders below R200.
Delivery Time: 3-5 working days from date of shipping.

GAUTENG  (updated 02/02/2015)

Gauteng (excludng some rural areas, farms and resorts)
Couirer Cost: Free for orders over R400, R50 for orders below R400.
Delivery Time: 1-2 working days from date of shipping.

KWA-ZULU NATAL (updated 02/02/2015)

Durban and Pietermaritzburg – delivery 1-2 working days from date of shipping.
Courier to your Door: Free for orders over R300, R40 for orders below R300.

Please note that Amanzimtoti and Isipingo now fall into Regional KZN.

Regional KZN (excluding some rural areas, farms and resorts) – delivery 1-3 working days from date of shipping.
Courier to your Door: Free for orders over R400, R70 for orders below R400.

WESTERN CAPE (updated 02/02/2015)

Cape Town and surrounds, George – delivery 3 working days from date of shipping.
Courier to your Door: Free for orders over R400, R70 for orders below R400

Regional Western Cape (excluding some rural areas, farms and resorts) – delivery 3-5 working days from date of shipping.
Courier to your Door: Free for orders over R800, R80 for orders between R400 and R799, R160 for orders below R200

REST OF SOUTH AFRCA (excluding some rural areas, farms and resorts) – delivery 3-5 working days
Courier to your Door: Free for orders over R800, R80 for orders between R400 and R799, R160 for orders below R200 (updated 09/10/2014)

SA POST OFFICE REGULAR PARCEL SERVICE Counter to Counter (All of South Africa) (updated 27/06/2015)

The South African post office has discontinued Ecoparcel which has resulted in us having to increase our Post Office rates.

SA Post Office Regular Parcel Service Counter to Counter (All of South Africa): free for orders over R400, R45 for orders below R400.

A tracking number will be e-mailed to you once the parcel has been posted or couriered! Parcels sent using SA Post Office Counter to Counter usually take about 5 working days to reach your post office.

If you need to receive your order in a hurry please contact us as arrangements can be made, but these will result in higher shipping costs. Shipping costs for speed services will depend on the size and weight of the parcel and will be quoted if an equiry if received.

Export restriction

The offering on this website is available to South African clients only

Please note that our online shop is closed until the end of August 2017. If you would like to order anything in the meantime please email orders@tinklepea.co.za